---
title: "Connect Claude and ChatGPT to Webeyez"
url: "https://help.webeyez.com/en/article/connect-claude-and-chatgpt-to-webeyez"
language: "en"
last_updated: "2026-11-08T09:37:08.364Z"
---

# Connect Claude and ChatGPT to Webeyez

This guide shows how to find Webeyez in the Claude and ChatGPT directories, connect it, and start asking questions about your site data. Once connected, the assistant can query session and journey data, check background analytics queries, and pull session recording links for you, with no copying and pasting.

### **Before you start**

-   **A Webeyez account you can sign in to.** Both assistants connect through OAuth: you’re sent to the Webeyez login screen to approve access. The assistant never sees your password.
-   **Your own permissions apply.** The assistant reads Webeyez data as you, so it can’t see anything you can’t.
-   **Admin rights on company plans.** On Claude Team or Enterprise, an Owner or Primary Owner does the first setup. On ChatGPT Business or Enterprise, a workspace admin must enable the app.

|  | **Claude** | **ChatGPT** |
| --- | --- | --- |
| Where to find Webeyez | Connectors directory | Plugins directory |
| Plans | Free, Pro, Max, Team, Enterprise | Depends on plan, region and workspace |
| Sign-in | OAuth to Webeyez | OAuth to Webeyez |
| Turn on in a chat | **Search and tools** menu | **+** menu or type @Webeyez |

## **Part 1: Claude**

### **Step 1: Open the connectors directory**

You can get there two ways:

-   **From a chat:** click Search and tools at the lower left of the message box, then Add connectors.
-   **From settings:** go to Settings → Connectors and click Browse connectors.

### **Step 2: Search for Webeyez**

Type **Webeyez** in the search box, or browse the analytics and business tools categories. Open the listing to read what the connector does and which tools it includes.

### **Step 3: Connect**

1.  Click **Connect**. If you’re not signed in to Claude in this browser, sign in first.
2.  Sign in to Webeyez when you’re redirected.
3.  Review the permissions and approve.
4.  Back in Claude, Webeyez now shows as connected.

### **Step 4: Turn it on in your chat**

1.  Start a new chat.
2.  Click **Search and tools** and make sure **Webeyez** is switched on.

Tip: with 10 or more connectors active, set **Tool access** to **On demand** so tool definitions don’t crowd your conversation.

### **Step 5: Test it**

Ask something only your data can answer, like “How many sessions did [www.example.com](https://www.example.com/) have in the past week?” Claude should call a Webeyez tool and show your real numbers. A generic answer means the connector isn’t on for this chat; go back to Step 4.

### **If Webeyez isn’t in the directory**

Add it as a custom connector. It works the same once connected.

1.  Go to **Settings → Connectors**, click **+**, then **Add custom connector**.
2.  Enter:

-   Name: Webeyez
-   URL: [https://api.app.webeyez.com/mcp](https://api.app.webeyez.com/mcp)
-   Advanced settings → OAuth Client ID: webeyez-mcp

3.  Click **Add**, then **Connect**, and approve in Webeyez.

Free plans allow one custom connector. Remove any other custom connector first.

### **Claude Team and Enterprise**

**Owner setup (once per organization)**

1.  Go to **Organization settings → Connectors** and click **Browse connectors**.
2.  Find Webeyez and add it. If it isn’t listed, use **\+ → Add custom connector** with the details above.
3.  Optional: limit the connector to specific teams, and review whether interactive tool calls are allowed.

**Member setup (each person)**

1.  Go to **Settings → Connectors** and find Webeyez.
2.  Click **Connect** and sign in with your own Webeyez account.
3.  Turn it on per chat from **Search and tools**.

On Enterprise, an Owner can use **Enterprise-managed auth** to authorize Webeyez once for everyone, so members skip the sign-in step.

## **Part 2: ChatGPT**

In ChatGPT, connectors are now called apps. Since July 2026 they’re listed in the **Plugins directory**, where a plugin can bundle one or more apps. Source: [OpenAI Help Center](https://help.openai.com/en/articles/11487775-connectors-in).

### **Step 1: Open the Plugins directory**

In ChatGPT on the web or desktop, open **Plugins** from the sidebar, or go to **Settings → Plugins**. Older mobile app versions may still say **Apps**.

### **Step 2: Search for Webeyez**

Type **Webeyez** in the directory search. Open the listing to review the included app, its capabilities and what it needs to connect.

### **Step 3: Connect**

1.  Click **Connect**.
2.  Sign in to Webeyez when you’re redirected.
3.  Review the requested access and approve.
4.  Back in ChatGPT, Webeyez now shows as connected.

### **Step 4: Use it in a chat**

Start a new chat, then either type @Webeyez followed by your question, or click **+** and pick Webeyez from the menu.

## **Step 5: Test it**

Ask “Use Webeyez: how many sessions did we have in the past week?” ChatGPT should call Webeyez and return your real numbers.

### **If Webeyez isn’t in the directory**

Add it as a custom app with Developer mode. This needs a paid plan, and on Business or Enterprise an admin may need to allow it.

1.  Go to **Settings → Apps → Advanced settings** and turn on **Developer mode**.
2.  Click **Create** and enter:

-   Name: Webeyez
-   MCP server URL: [https://api.app.webeyez.com/mcp](https://api.app.webeyez.com/mcp)
-   Authentication: **OAuth** (if asked for a client ID, use webeyez-mcp)

3.  Tick **I trust this application**, click **Create**, and approve in Webeyez.
4.  In a chat, open **+**, choose **Developer mode**, and select Webeyez.

### **ChatGPT Business and Enterprise**

**Admin setup (once per workspace)**

1.  Open the **Directory** tab, find Webeyez, and click **Enable**.
2.  Manage who can use it, and which actions it can take, in **Workspace settings → Apps**.

**Member setup (each person)**

1.  Open the Plugins directory and find Webeyez.
2.  Click **Connect** and sign in with your own Webeyez account.

If you can’t see Webeyez or the **Connect** button, ask your workspace admin to enable it. Source: [OpenAI Academy](https://academy.openai.com/public/clubs/work-users-ynjqu/resources/connectors).

### **Using Webeyez once connected**

You don’t need to name a tool. Describe what you want, and the assistant calls the right Webeyez tool. Try:

-   “Ask Webeyez what my conversion rate was last week.”
-   “What are the latest JavaScript errors on our site?”
-   “What are the most common login failures?”
-   “Give me replay links for sessions with rage clicks yesterday.”

## **Troubleshooting**

| **Problem** | **What to do** |
| --- | --- |
| Webeyez isn’t in the directory | Use the custom connector (Claude) or Developer mode (ChatGPT) steps above |
| The answer is generic, with no real numbers | Turn Webeyez on for this chat, then ask again |
| Redirect to Webeyez login fails | Check you can sign in at app.webeyez.com, then click **Connect** again |
| No **Connect** button on a company plan | Ask your Claude Owner or ChatGPT workspace admin to enable Webeyez |
| Claude Free won’t add the connector | Free plans allow one custom connector; remove the other one first |
| Connection stopped working | Disconnect Webeyez and connect it again to refresh the sign-in |